Shipping & Delivery

Yomigold Shipping Policy

Because we care for the planet as much as we care for you.

Where We Ship (Responsibly)

We currently ship to all 50 U.S. states, including Alaska and Hawaii.
We are not yet shipping internationally, but as we grow in a conscious and sustainable way, we look forward to extending our reach beyond U.S. borders.

We do not ship to P.O. Boxes, APO/FPO, or U.S. territories at this time — this helps us reduce lost shipments and unnecessary re-routing.

Processing Time (Quality Takes Time)

Once your order is placed and payment is confirmed, we begin preparing your items with care.

Orders placed before 2:00 PM EST (Mon–Fri) typically enter processing the same day.
Orders placed after hours, weekends, or holidays begin processing the next business day.
During high-demand seasons, please allow an additional 1–2 business days.

Each package is packed with care, and we strive to reduce waste at every step.

Estimated Shipping Time

Your package usually arrives within 2–5 business days after it leaves our facility.

Factors that may affect delivery:

• Remote/rural delivery addresses
• Weather-related interruptions
• Carrier delays
• Holiday-related surges

If your order hasn’t arrived by the 7th business day, don’t worry — just reach out and we’ll take care of it.

Our Delivery Partners

We partner with carriers who align with our values and provide reliable service:

• USPS
• UPS
• FedEx

Our systems select the most efficient and eco-conscious route based on your delivery location and current carrier load.

Shipping Cost (Flat and Fair)

We keep it simple:

• Flat Rate: $6.99 for all U.S. orders
• Transparent Checkout: No surprises, no hidden fees.

Occasionally, we offer free carbon-neutral shipping promos — stay tuned via email and social.

Track Your Order, Mindfully

As soon as your package leaves our hands, you’ll receive a tracking email with real-time updates.

You’ll be able to:

• See when your order ships
• Watch it travel to you
• Get notified upon delivery

If tracking hasn’t updated after 72 hours, please reach out — we’ll jump in.

What If Something Goes Wrong?

We’re here to make it right. Please contact us if:

• Tracking hasn’t updated in over 5 days
• Your order is marked as “delivered” but is missing
• Your items arrived damaged or incomplete
• It’s been 7 business days and you haven’t received your order

Email: support@yomigold.com
We typically respond within 1 business day, and we’ll work with carriers to ensure a fair resolution — whether it’s a refund, replacement, or carrier investigation.

Our Commitment to Sustainable Shipping

• Eco-packaging: Whenever possible, we use recyclable or biodegradable materials.
• Reduced emissions: Our logistics partners are selected based on environmental commitments.
• Conscious shipping: Fewer trips, smarter routes, better outcomes for the planet.